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Network line fluctuations affected some IDC regional interfaces. Services have now largely been restored.
[Service Incident Notice] Service Interruption Notification
Dear Customers,
Today, due to network line fluctuations, some services experienced interruptions. The services have now largely been restored.
Impact and Current Status:
1. For the affected IDC region interfaces, the last quote and order book data will only be available after the next trading day opens.
We sincerely apologize for the inconvenience caused by this incident. Moving forward, we will strengthen network monitoring and disaster recovery measures to ensure stable operations.
If you have any questions, please feel free to reach out to our support team.
📩 Telegram Support: https://t.me/alltick001
⏰ Support Hours: Monday-Friday, 09:00-18:00 (Singapore Time)
Thank you for your understanding and support.
AllTick Team
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