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Network instability affected some stock and forex K-line, tick, and U.S. stock quote services. Services have largely been restored.
[Service Incident Notice] Service Interruption Notice
Dear Valued Customer,
Due to network instability, some of our services experienced disruptions. Our team immediately switched to the backup line, and services have now largely been restored.
Affected scope and current status:
1. K-line and tick query endpoints for stocks and forex.
2. Last-quote and order book data for U.S. stocks will not be available until the next trading day, when markets reopen.
We sincerely apologize for any inconvenience this may have caused. Going forward, we will strengthen our network monitoring and disaster recovery measures to ensure more stable operations.
If you have any questions, please contact our customer support team.
📩 Telegram support: https://t.me/alltick001
⏰ Support hours: Monday-Friday, 09:00-18:00 (Singapore time)
Thank you for your understanding and continued support.
AllTick Team
Generate a free API key in seconds and connect to every market from one endpoint.