ChangelogMar 24, 2025

[Notice] Forex, Precious Metals, and Futures Index Data Adjustment

Due to Singapore regulatory requirements, forex, precious metals, and CDF futures indices will provide only one level of depth data and will no longer include order volume data, effective March 27, 2025.

Dear Customers,

Due to the latest regulatory requirements in Singapore, certain data access permissions for forex, precious metals, and futures indices will be adjusted as follows:

I. Adjustment
1. Affected APIs: the market depth GET /depth-tick API and WebSocket (22002) API

II. Details
- Forex, precious metals, and CDF futures indices will provide only one level of depth data (ask price and bid price)
- Order volume data will no longer be provided

III. Effective Date
March 27, 2025 (Thursday)

IV. Other Products Are Not Affected
1. Other APIs for forex, precious metals, and futures index products will not be affected
2. All APIs for U.S. stocks, Hong Kong stocks, A-shares, and cryptocurrencies will not be affected

V. Response Measures
AllTick is actively communicating with the relevant authorities regarding the subsequent restoration of services. We will notify you immediately of any updates.

VI. Customer Support
If this adjustment affects your business, paid customers may contact our customer service team:
📩 Telegram Support: https://t.me/alltick001
⏰ Support Hours: Monday to Friday, 09:00–18:00 (Singapore Time)

Thank you for your understanding and support!

The AllTick Team

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